FREQUENTLY ASKED QUESTIONS
How is everything made?
Our creative process is a special combination of illustration, machine embroidery and hand-appliqué. A trained textile designer, Natalia first creates her designs in original pencil drawings before she painstakingly redraws them stitch by stitch using specialized software. Designs are machine-embroidered and the silk embellishents are appliquéd by hand. The entire process, from drawing to packaging takes place in our Philadelphia Studio. To find out more about our process HERE.
Where is it made?
Natalia undertakes all of the design work and production in her Philadelphia studio. Our Belgian linen fabric is the finest in the world, and we use the best German threads on the market. The vintage silk fabrics for the appliqué are sourced from around the globe. Our luxury down pillow inserts are made in the USA, as are all of our packing supplies.
Will my piece look exactly like the one I saw online?
Because of the nature of our materials and the hand appliqué process, variations are to be expected and celebrated. This is why we love our product: no two pieces of textile art are exactly alike, and each one has been lovingly and carefully made from start to finish by Natalia.
Do you ship Internationally?
Anywhere in the world! See our Policies page for full shipping info.
Do you do custom work?
We love collaborations! Get in touch to talk about your project.
Are your products sold in stores?
We sell online and during trunk shows. Get in touch to sign up for our newsletter and find out when we are coming near you.
Do you ever have sales?
We occasionally sell prototypes at trunk shows and sample sales at a discounted price. Get in touch to be put on the list to notify you of our next sale.
What type of insert comes with my pillow?
Our pillows come with a luxury 50% goose down 50% small feather insert.
Do you offer gift wrapping?
Our cushions are presented in an embroidered dust sleeve, but we do not gift wrap. If you're offering an item as a gift, you can leave a note for the recipient in the "Order Notes" box when you check out. Natalia will hand write the message on a Natalia Saddi Studio note card and will remove the invoice from the package.
Do you have a mailing list?
Yes, you can sign up HERE
Do you sell wholesale?
Yes! Please get in touch if you think that Natalia Saddi might be a good fit for your shop.
Who should I contact for more information?
Please feel free to get in touch!